At Sir Ganga Ram City Hospital, we are committed to protecting the privacy of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services online.
If you have any questions or require more information about this Privacy Policy, please contact us using the details provided below.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with respect to the information they share and/or that we collect through our website. This policy does not apply to information collected offline or through channels other than this website.
Consent
By using our website, you hereby consent to this Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we request your personal information.
If you contact us directly, we may collect additional information such as:
- Your name
- Email address
- Phone number
- The contents of your message
- Attachments you may send us
- Any other information you choose to provide
When you use forms on our website, including appointment, inquiry, or contact forms, we may ask for your contact details and other relevant information required to assist you better.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how visitors use our website
- Develop new services, features, and functionality
- Respond to your inquiries and provide customer support
- Send important updates and service-related communications
- Improve patient and visitor experience
- Ensure security and prevent fraudulent activity
Log Files
Sir Ganga Ram City Hospital follows a standard procedure of using log files. These files log visitors when they visit websites. Like most hosting providers, this is part of hosting services’ analytics. The information collected by log files may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable and are used for analyzing trends, administering the site, tracking user movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like many websites, Sir Ganga Ram City Hospital uses cookies to store information such as visitor preferences and the pages accessed or visited on the website. This information helps us optimize the user experience by customizing web page content based on browser type and other relevant data.
You can choose to disable cookies through your individual browser settings. For more detailed information about cookie management, please refer to your browser’s support documentation.
Third-Party Services
Our website may use third-party services such as analytics tools, embedded content, or other integrations that may collect technical data in accordance with their own privacy policies. Please note that Sir Ganga Ram City Hospital does not have control over the privacy practices of third-party websites or services.
We encourage users to review the privacy policies of any third-party websites or services they interact with through our website.
Data Protection Rights
We are committed to ensuring that your personal information is handled fairly and transparently. Depending on applicable laws, you may have the following rights:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal data, subject to legal obligations
- The right to request restriction of processing in certain circumstances
- The right to object to processing in certain circumstances
- The right to request transfer of your data where applicable
If you would like to exercise any of these rights, please contact us. We will respond to your request within the time required under applicable law.
Children’s Privacy
Protecting children while using the internet is especially important to us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.
Sir Ganga Ram City Hospital does not knowingly collect any personally identifiable information from children through its website without appropriate consent where required. If you believe that a child has provided personal information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage users to review this page periodically to stay informed.
About Sir Ganga Ram City Hospital
Sir Ganga Ram City Hospital is an NABH accredited multi-super specialty facility dedicated to providing exceptional healthcare services. In close affiliation with the renowned Sir Ganga Ram Hospital, we are committed to delivering comprehensive and integrated care to our patients.
Located on Pusa Road, New Delhi, our hospital has been serving patients since 2005 with a strong focus on quality, hygiene, advanced technology, and compassionate care. With a capacity of 126 beds, our facility is designed to provide a comfortable healing environment supported by experienced consultants, resident doctors, nurses, and paramedics.
Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Sir Ganga Ram City HospitalB-1 / 1 N.E.A, Pusa Road,
New Delhi - 110060
Phone: +91-11-42255555
Email: info@sgrcityhospital.com
Last updated: March 16, 2026